'No Dashboards Available' Troubleshooting

“No Dashboards Available” Troubleshooting

Your device shows “No Dashboards Available” but you have dashboards created.

Common Causes

1. No Dashboard Assigned

The device has not been assigned a dashboard.

Fix:

1. Go to Devices
2. Find your device
3. Click Settings
4. Under Assigned Dashboard, select a dashboard
5. Save changes

2. Access Mode Restriction

Your device is in Personal mode but the dashboard belongs to another user.

Fix:

1. Change device to Shared or Admin mode (see Device Access Modes)
2. Or share the dashboard with your account

3. Dashboard Deleted

The assigned dashboard was deleted.

Fix:

1. Assign a different dashboard to the device
2. See Fix #1 above

4. Account Permissions

Your account doesn’t have permission to view the dashboard.

Fix:

1. Contact the dashboard owner
2. Request access or sharing

Still Having Issues?

1. Restart the device
2. Unlink and re-link the device
3. Contact support with your device ID